Increase your healthcare practice reach
Modern Care
Increase your reach with modern communication tools that are easy to use
Secure Messaging
HIPAA-compliant Secure Messaging & File Sharing.
SMS Texting
Two-way texting to reach your patient quickly and easily.
Video Calling
Video Visits offer care from anywhere.
Business Phone
Get a new number or move one in to use with app or desk phones.
Efficiency
Spend more time on care and less time on repetitive tasks
Auto-Replies
Automatically respond to incoming messages.
Office Hours
Automate workflows to work around your office hours.
Flag urgent requests
Get notified when a message requires immediate attention.
Workflows
Save time by automating your common workflows.
Coordination
Coordinate care with your teammates and other clinics
Team messaging
HIPAA-compliant messaging between teammates.
Internal Notes
Communicate privately with teammates from within patient conversations.
@Paging and Assignment
Use @mentions to delegate work, or assign a conversation to a teammate.
Clinic Chat and Referrals
Message other clinics and send referrals.
Spruce does exactly what we want, and it just works. Spruce has saved us time and allowed us to deliver a better product and communicate better with our patients.
– Dr. Jonathan Feistmann, NYC Retina
Spruce is truly the hub of my business. It is how my team and I communicate with each other, our clients and other healthcare providers.
– Amey Fields, Az Breastfed Babies
Spruce came up multiple times, especially from people in our field who were using it. It’s affordable, it’s reliable, it’s easy to use, and there’s great customer service, too.
– Robin Kaplan, Lactation Consultant
Common Questions
Is Spruce HIPAA-compliant?
Spruce supports HIPAA-compliant communications across phone, texting, faxing, and telehealth. Every eligible Spruce organization automatically receives a HIPAA Business Associate Agreement (BAA) as part of the terms of service - no separate agreement, no opt-in, no additional fee.
Does Spruce work for dermatology, pediatrics, and other specialties?
Yes. Spruce is designed with small and independent practices in mind, regardless of medical specialty. It gives your team a single, professional communication platform for phone, texting, faxing, and telehealth — reducing the need for multiple tools and making it easier to stay organized and responsive to patients.
Does Spruce have phone trees?
Yes. Spruce's call flows feature lets you build a fully customizable phone tree for your practice. You can greet callers with a menu of options, route calls to the right team member, and even set up automatic follow-up actions when a call ends — like sending a text or tagging the conversation.
Can I keep my existing phone number with Spruce?
Yes. You can either transfer (port) your existing business phone number to Spruce or get a new number — the choice is yours. Either way, your personal cell phone number stays private, and all calls, texts, and voicemails are captured within your Spruce account.
